EYEBAB VT user licence for 1 year

FAQ - Frequently Asked Questions

• If I buy a 12 month licence for a patient, can I leave this in my licence bank for some time, before I apply it to a patient?


Yes, when you make a user and click active later, then the licence is not started. It only starts the day you click active user. Then it will send the invitation email and then the licence is active for 12 months.


• If I buy a 12 months licence, can I apply it to a patient for 3 months, and then "give" the other 9 months to another patient?


Sorry, it is not possible to split a licence between patients


• What if a patient wants to cancel the EYEBAB VT?


You can't cancel a user licence, if the patient has started using it.


• Can I switch from Credit Card to direct debit in Germany?


Credit Card is preferred, but it is possible to make a normal bank transfer